Wednesday, February 24, 2010

The Seminar In Massada

Two years ago, I went on an educational seminar to Massada with Hatzav, my youth movement. It was the last seminar of my first year as a guide for children. I really enjoyed this week and learnt a lot of useful things from the seminar. Therefore, I would like to describe this unforgettable trip in my essay.



First, after we arrived at Massada, our guides gave us some explanations about how to behave during that week. After that, they divided us to five groups, which included guides from all over the country. There we studied how to guide young children of different ages. We had the chance to meet other guides from other cities. We were asked to prepare activities together and we became friends very quickly because we had a lot in common.



In addition to studying guiding strategies, we had a lot of fun. For example, we went to the pool, we had parties and the most enjoyable time was during the nights, when we met and told jokes till we fell asleep. The highlight of the trip was the initiation ceremony. It all started when our guides told us they were going to take us home because we misbehaved the night before. We had been walking for ten minutes until we saw candles. We understood that the guides had played a trick on us and we were very excited and relieved. Then we got the guide certificate. You can imagine how happy we were because we had been guiding for a year by that time.

To conclude, this seminar was one of the most exciting, incredible events I have ever experienced. I will never forget it, because I have made a lot of friends and become a youth guide which is a very important achievment for me.

Good work, but where is your 11th writing task???
(90)
Daphna

Wednesday, February 10, 2010

A letter of complaint 2


16 Kugel Street
Holon
8th Feburary 2010

Holon Tours
1 Mota Gur Street
Tel Aviv


Dear Sir / Madam,

I took an organized trip to China that your agency offered a month ago. I wish to complain about the misleading information that was given to me on the Internet about that organized trip I took. Moreover, I would like to complain about the poor service I was given.

To begin with, when I saw your attractive ad on the internet, I decided to take this trip with you because you are a reputable travel agency. You promised that we would stay in five star hotel. In addition, it was promised we would get a good guide who is an expert in chinese culture customs and familiar with interesting routes in China.

However, when we went on the trip we realized that the hotels where we stayed were not five star hotels . They were actually youth hostels which offered rudimentary services, a fact which had been contrary to what you had promised in your ad. Moreover, your guide took us to places which had not been included in the original route, skipping some major tourist attractions, that we were supposed to visit. When we asked him why he decided to change the route he said very impolitely:"I am the guide and I am the one who decides where we will go". Therefore, we have missed many important sites and the whole trip was boring. If I had known that the route would be changed, I would not have gone on this trip.
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To conclude, in the light of the above, I would appreciate if your travel agency will give me a refund or a compensation. I have to mention that I have been traveling with your company for many years and I have never complained about any trip. Unfortunately, this one turned to be unsatisfactory.

I look forward to getting your reply as soon as possible.

Yours Sincerely,

Noa Davari.
Great work, as usual!
(95)